Hyster enjoys a different relationship with our clients. We attempt to create complete client satisfaction created through world class manufacturing. Our objective is to anticipate the needs of all our customers along with address them with forklifts that provide the value, the performance and the dependability that they need.
Hyster fully believes in starting with the customer. The company performs annual focus groups and provides on-going voice of customer research which is conducted both on-line as well as in the field. We have over 400 design engineers to translate that input into clever designs by applying our thorough review gate process. Virtual prototype builds and advanced tools help ensure the best equipment practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
In order to ensure the lowest ownership cost and total dependability all of Hyster's equipment are subjected to environmental, virtual and physical tests. Not only do we test against our own standards, but we are always testing against the competition's products as well. Our final tests happen in real-world customer applications in order to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total customer satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality All The Time
To initiate quality from the beginning, Hyster uses an integrated MES or Manufacturing Execution System. The job of the MES is to manage production flow. The MES coordinates line activities like for example part sequencing and quality verification. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits actually hold all employees responsible for constant quality, combined with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster offers a huge range of features. The company has remained completely dedicated to its key focus on safety and quality, on being innovative each and every time, and by offering some of the best material handling machines on the market. These are just a few of the reasons Hyster has become a leader in the business.